Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to UrbanFire ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered visual storytelling platform.

UrbanFire provides a platform that enables users to create stories, generate images, produce videos, and create audio content using various third-party AI services.

2. Information We Collect

2.1 Account Information

  • Email address (for account creation and authentication)
  • Username and display name
  • Password (encrypted and stored securely)
  • Profile information you choose to provide

2.2 API Keys and Service Configuration

  • Third-party API keys you provide (OpenRouter and FAL.ai)
  • Service preferences and model selections
  • Custom settings and configurations

2.3 Content and Usage Data

  • Stories, scenes, characters, and projects you create
  • Generated images, videos, and audio content
  • Usage patterns and platform interactions
  • Technical logs and error reports

2.4 Technical Information

  • IP address and browser information
  • Device type and operating system
  • Session data and cookies

3. How We Use Your Information

3.1 Core Service Provision

  • Authenticate your account and manage user sessions
  • Process your content creation requests through third-party AI services
  • Store and organize your projects, stories, and generated content
  • Provide customer support and technical assistance

3.2 Platform Improvement

  • Analyze usage patterns to improve our services
  • Monitor system performance and reliability
  • Develop new features and capabilities

3.3 Communication

  • Send account-related notifications (verification, password resets)
  • Provide service updates and important announcements
  • Respond to your inquiries and support requests

4. Third-Party Services and Data Sharing

Important Notice:

UrbanFire integrates with multiple third-party AI services. When you use our platform, your content and data may be processed by these external providers according to their own privacy policies.

4.1 Third-Party AI Providers

  • OpenRouter: Text generation, story creation, and AI language processing
  • FAL.ai: Image generation, video creation, audio synthesis, and comprehensive AI models
  • Google OAuth: Authentication services (optional)
  • ZeptoMail: Email delivery services

4.2 Data Processing by Third Parties

When you use UrbanFire's features, your content (stories, prompts, generated media) is sent to the relevant third-party AI services for processing. Each provider has their own data retention and privacy policies:

  • These services may store your content temporarily or permanently
  • They may use your data to improve their AI models
  • Each service has different data retention periods
  • We recommend reviewing each provider's privacy policy

4.3 What We Do NOT Share

  • Your personal contact information
  • Your account credentials or API keys
  • Your private account data with advertisers or marketers
  • Any information for commercial purposes unrelated to service provision

5. Data Storage and Security

5.1 Our Data Storage

We maintain minimal storage of your personal information on our servers:

  • Account information and user preferences
  • Project metadata and organization
  • Generated content references and thumbnails
  • Usage logs and system metrics

5.2 Security Measures

  • Encrypted password storage using industry-standard hashing
  • Secure API key storage with encryption
  • HTTPS encryption for all data transmission
  • Regular security updates and monitoring
  • Access controls and authentication requirements

5.3 Data Retention

  • Account data: Retained until account deletion
  • Generated content: Stored as long as you maintain your account
  • Usage logs: Retained for 90 days for system monitoring
  • Email communications: Retained as required for support purposes

6. Your Rights and Choices

6.1 Account Management

  • Update your account information and preferences
  • Change your password and security settings
  • Manage your API keys and service integrations
  • Delete projects and generated content

6.2 Data Access and Portability

  • Access and download your account data
  • Export your projects and content
  • Request copies of information we have about you

6.3 Account Deletion

You can delete your UrbanFire account at any time. This will:

  • Remove your personal information from our systems
  • Delete your projects and associated metadata
  • Revoke access to third-party integrations
  • Note: Content already processed by third-party services is subject to their retention policies

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide security features and fraud prevention

You can control cookie settings through your browser preferences.

8. Children's Privacy

UrbanFire is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Third-party AI services may operate globally and process data in various jurisdictions. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Sending email notifications for significant changes
  • Displaying prominent notices within the platform

Your continued use of UrbanFire after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: